Thoughts and missives on customer experience and things that interest, inspire, aggravate and motivate us.
In the digital world, of agencies, briefs and strategies there is always much talk of ‘funnel optimization’, of maximizing the number of actions you’d like the user to take based upon the options that you lay before them. For... more »
Earlier this year we got a call from pre-revolutionary Egypt, or bearing in mind the current events in Egypt (or when you’re reading this) then it may have been pre-pre-revolutionary Egypt or pre-post revolutionary Egypt. The call was from... more »
The following blog post has been written by Graham, our Head of Creative, who has recently joined Aardvark Media and attended UX London. What a fascinating and inspiring few days! UX London (13th – 15th April) overloaded the UX... more »
Sometimes, no matter how experienced, organized, planned and aware you are, fate throws in her oar. I’m a keen cyclist, not a lycra speed merchant but I like the freedom that my Pashley affords me when getting around London.... more »
There were really only two subjects of discussion worth noting at this year’s FOWA (Future of Web Apps). The talks were on a variety of subjects, but ultimately, they came back to one of two things: HTML5, or how... more »
Nothing beats the creative frisson of excitement as you review concepts, brainstorm and plan strategic derring-do. But you can see people switching off as soon as you mention accessibility. To put it bluntly, for years accessibility been perceived as... more »
In case you don’t know, an API (Application Programming Interface) allows an accepted third party to interact with your web application. It’s a golden gate that allows data in and out of your application and allows it to take... more »
We’re loving the great new La Tasca loyalty card. Unlike other Loyalty schemes which...more »
In August 2011 we worked with the digital marketing team at Novus to implement...more »
In the digital world, of agencies, briefs and strategies there is always much talk...more »
Earlier this year we got a call from pre-revolutionary Egypt, or bearing in mind...more »
