SUPPORT SERVICES
We’ll work as part of your team to provide comprehensive site support, drive growth and improve site conversions over the long term.
It’s about the journey
Email Marketing
We recognise that launching a service is only the beginning of the journey. Our team will help fine-tune your information architecture, page layouts and forms, so that they reflect defined customer journeys. We can advise on SEO for your content strategy and configure Google analytics for event and conversion funnel tracking. All to ensure the maximum number of site conversions are generated over the long term.
We also provide a comprehensive and efficient site support service underpinned by a tailored Service Level Agreement to ensure your service expectations are met.
Interested?
Continual Improvement & Optimisation
We’ll work in long term partnership with you, developing and interpreting your business objectives for your online strategy.
- Improved efficiency
Supporting you in the production of engaging key sales landing pages alongside improving the efficiency of your overall service both for customers and administrators.
- Improved SEO & conversion funnels
Supporting the conversion funnels we provide ongoing SEO work to increase relevant traffic, build third party links and improve the visibility of your brand via social media.
Tailor-Made Digital Marketing
Customised Social Media Strategy
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Comprehensive, Dependable Client Services
We’ll drop everything if your site goes down, we’ll be there if you need something done urgently, or we’ll listen and advise if you’d just like to bounce some ideas around.
Service Level Agreement
We provide a comprehensive and efficient site support service underpinned by a tailored Service Level Agreement to ensure your service expectations are met.
Flexible support service
Our support charging structure is based upon blocks of time that are used up as and when issues are raised. Our support service can be used for both the general maintenance and the production and delivery of new work.
Dedicated Account Manager
We meet with you regularly to review progress, discuss issues and plan forthcoming work. A dedicated Account Manager will be responsible for ensuring your objectives and our service levels are maintained.
Start planning your Maintenance strategy today!
Also, there’s the view
We’re a full service, independent, digital agency. We work with clients to deliver website, mobile, iPad and custom eCRM solutions.
